Phumzile (Phumi) Ngenelwa is the Office Manager at ProBono.Org. On 1 July she celebrated her ten-year anniversary with the organisation.
She came from the firm CA Schoeman Attorneys in Northcliff, where she worked for two years as a filing clerk, later becoming an administrator. She heard about ProBono.Org through one of her colleagues, who heard there was a vacancy for a receptionist and passed on Phumi’s CV. She got the job and started on 1 July 2008.
At that time there were only 4 members of staff and the organisation was situated in Schreiner Chambers in Pritchard Street. Phumi was a jill of all trades at the time, making tea, cleaning and doing reception duties.
When ProBono.Org moved to Constitution Hill in 2009 Phumi took on the job of administrator, maintaining a database and undertaking simple bookkeeping, scheduling appointments for attorneys and providing clients with information and providing statistical reports.
Phumi’s duties later expanded still further to providing staff training on in-house systems and programmes, maintaining personnel files and leave, making travel arrangements, sending out newsletters and invitations and advertising vacant posts, among many others.
Phumi feels that hard work and dedication does not go unnoticed and her many promotions are evidence of this. During her time with the organisation Phumi has also furthered her studies and has a bookkeeping diploma and personnel management certificate.
She now mentors and guides the staff of over 28 permanent staff, and is particularly relied on and loved by our interns. Congratulations Phumi. Here’s to the next ten years. What would we do without you?